Support

Overtis provides a comprehensive range of support services to ensure all customers receive the advice and assistance they need on any aspect of the company’s solutions, when they need it.

Services include full Technical Support with highly trained and experienced software support professionals available to provide assistance in troubleshooting and resolving any issues relating to the installation, roll-out, configuration, use and maintenance of the VigilancePro^® solution.

The Overtis SupportSite is a rich infomation resource containing answers to commonly asked questions, updates & upgrades, as well as useful utilities & tools.

Overtis also provides a full range of training courses for IT security staff and system administrators responsible for the in-house support of VigilancePro^® implementations.